Panic situations

So.... there was a fire this labor day. Immediately behind our apartment. Yup our backyard caught fire.
And by "backyard", I mean "the giant park in the canyon we overlook".
I didn't know about this fire until it had reached our complex and the transformers behind our building exploded.
NOT LIKE IN THE MOVIES. Our transformers did NOT save the day.
So I called 911 once I looked outside and saw flames. Which, in hindsight seemed to be everywhere and very close. But now they seem a little farther away than originally thought.
Anyways, my 911 call was apparently hysterical. It went a little like this:
911 operator: Do you need fire, EMS, or police?
Me: fire! I need fire!
911 operator: let me connect you. One moment.
::recording:: all operators are currently busy. Do not hang up.
Me: you've got to be fucking kidding me. (I'm running around the apt trying to get the cat, the turtle, and figure out how to get my car out of the garage since the power is out.)
911 operator: I'm sorry ma'am. They'll be right with you.
Me: (clearly not realizing she could hear me.) Oh, um. Thanks. Whoops.
Dispatcher: how may I help you?
Me: hi, I live at ::here:: and the transformers behind our building just blew up and there is a fire now.
D: in the stone oak park area?
Me: yes. It's behind our apartment and the flames are right behind the fence.
D: ok ma'am, we already have responders in the area.
Me: ok well its a fire. And its behind my apartment. And I can't get out of the garage because the power is out and I need to get the cat and I can't see anything because there are no lights on and I'm effectively trapped in this apartment and there is a fire right outside.
D: ok ma'am. There should be a latch you pull to get the garage manually open.
Me: this one? ::yank:: now what? Nothing happened!
D: you should be able to just pull it open on your own.
Me: you're amazing. Thank you.
D: do you need anything else?
Me: no. I can go to my mom's house. She is nearby. Thank you very much.
Then I thought I Hung up the phone. I pushed end. You know what my phone does? I have to push end twice. To be sure I guess. I didn't know that. So the dispatcher heard the following:
Me: Come on, kitty! You wanna go to grandma's house? Come on, kitty! We gotta go now!
Then I heard the dispatcher still talking. So I put the phone to my ear and said, "um... do I need to do anything else?"
D: no ma'am. Do you still need us?
Me: nope, we are leaving now. Thanks.
And I really hung up the phone that time.